Shipping Policy
1. SHIPPING COVERAGE
We facilitate international deliveries, yet the exact coverage can be influenced by various elements such as the type of product, stock location, and the shipping approach you choose. It's crucial to verify the accuracy of your delivery address before finalizing your order.
2.FREIGHT POLICY
Shipping Payment: We charge reasonable fees and customers can view estimated shipping costs at checkout before completing their purchase. Shipping costs will be paid when you confirm your order and pay for the items.
3. SHIPPING OPTIONS
We provide a selection of shipping options, partnering with carriers like DHL and FedEx to ensure your items are delivered. The most suitable method will be suggested to you during the order process, based on your address and product details. You also have the option to choose your preferred shipping method. We aim to arrange the dispatch of your order within 1-3 business days following payment. Post-payment, we will expedite the processing of your order, including reviewing the details and preparing for dispatch. You will receive an email with the shipping notification, which includes the tracking number and the courier service used. Please be aware that we do not dispatch orders on weekends, and during peak seasons or promotional events, there might be slight delays.
4. DELIVERY DURATION
At checkout, you have the option to specify your shipping address—please ensure it's accurate. Delivery times can fluctuate depending on your geographical location, the size, and weight of your order. The estimated delivery window is typically 5-15 days, although this is subject to change due to factors such as weather, carrier delays, or other unforeseen circumstances.
5. RETURNS AND EXCHANGES
Should you encounter any issues with the quality of the items received or if they do not align with your order, you are entitled to return or exchange them in accordance with our return and exchange policy. The policy details will be presented to you during the order process, so please take the time to review and understand them thoroughly.
6. TRACKING YOUR DELIVERY
Upon shipment, you will be notified via email with the tracking number and the courier service we've partnered with for your delivery. You can monitor the progress of your package by visiting the courier's website and inputting the tracking number provided.